Privacy Policy

1. Introduction

Scafati Woodworks ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at scafatiwoodworks.com or contact us through any of our communication channels, including SMS/text messaging. Please read this policy carefully. If you disagree with its terms, please stop using our site.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and service address.
• Project Information: Details about your project, including type of service requested, budget range, and any notes you provide.
• Communication Data: Records of your communications with us, including emails, SMS messages, and form submissions.
• Usage Data: IP address, browser type, pages visited, and time spent on our site (collected automatically via analytics tools).
• SMS Opt-In Data: If you opt into SMS communications, we record your consent, the date/time of consent, and your phone number.

3. How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and project inquiries
• Send project updates, estimates, and scheduling information
• Send SMS messages about your project if you have opted in
• Improve our website and services
• Comply with legal obligations

We will never use your information for purposes unrelated to your project or inquiry without your explicit consent.

4. SMS / Text Message Communications

By opting in to SMS communications on our contact form, you consent to receive text messages from Scafati Woodworks regarding your project inquiry, scheduling, and follow-up communications. Message frequency varies based on project status.

• Opt-Out: You may opt out of SMS communications at any time by replying STOP to any message. You will receive one confirmation message and no further SMS communications.
• Help: Reply HELP for assistance or contact us at info@scafatiwoodworks.com.
• Message Rates: Message and data rates may apply depending on your carrier and plan.
• Data Sharing: Your SMS opt-in data and phone number will not be shared with or sold to third parties for marketing purposes.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• With trusted service providers who assist in operating our website or conducting our business (e.g., email services, analytics), under confidentiality agreements
• When required by law or to respond to valid legal process
• To protect the rights, property, or safety of Scafati Woodworks or others

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by applicable law. Project-related records are typically retained for seven (7) years following project completion for warranty and legal purposes.

7. Cookies and Analytics

Our website may use cookies and similar tracking technologies to improve your experience and analyze site traffic. You may disable cookies through your browser settings, though some features of the site may not function properly as a result. We may use third-party analytics services such as Google Analytics to understand how visitors use our site.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at info@scafatiwoodworks.com.

9. Security

We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no transmission over the internet or electronic storage system is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: